We want to provide an update to our valued customers! As we move further along with reopening, we wanted to give you a heads up on what to expect when enjoying the Shenandoah River with Front Royal Outdoors.
We are open and offering limited trip options during all phases of reopening. Until further notice, we will only be offering Trip 1 – 3 miles, Trip SP3 – 8 miles, Trip 3 – 11.5 miles and our Tubing Trip.
Our hours of operation have also changed a little. We are now open weekdays from 9 am to 5 pm with all watercraft due back by 4:30 pm. Weekend hours are from 8 am to 6 pm with all watercraft due back by 5:30 pm.
First and foremost, the health and safety of our guests and staff is of the utmost importance to us. As a result, things do take a little longer. From the check-in process to getting your shuttle ready, it will take longer than normal. We must sanitize every vehicle every time that vehicle is used to transport guests. We must also make sure that all equipment that is issued has been sanitized. Shuttle capacity is also limited. All these precautions take extra time, but in the long run we feel it is prudent.
If you wish to be transported to the river in a shuttle with only your group, please be aware this will take additional time to arrange and you must request this with the front desk. Also, please be advised that all guests will be required to wear a face covering while on property and in the shuttle vehicles. Paddlers will not be required to wear face-covering while on the river. Please keep your face covering dry while on the river as you will be required to wear it on once you return to the office.
If you wish to be on the river at a certain time, please arrive one hour prior so that we can do our best to make that happen.
For the latest COVID-19 policy, updates on river levels and any restrictions that may be in place the day of your trip, please visit our river conditions page in the morning before leaving. During these times it is even more important to check the river conditions page for updates as you may not receive a call informing you of current restrictions. Please be advised that if it is raining/high water on the day of your trip, you have three options: come out and take your trip, call and reschedule your trip, or receive store credit that may be used anytime in the future.
So, please bear with us as we navigate this new world and relax when you get here knowing that once you check-in you are in the queue and we will get you to the river based on the time you arrived. First come, first shuttled. In a perfect world the shuttling is easy, now shuttling is complicated and takes additional time. Remember we are doing the best we can to facilitate your adventure on the river.